The quality of our products is important to us and we are constantly striving to improve. But sometimes it happens that due to a machine setup error or a human error, the products are not perfect. They are still functional, but we will not let them go on sale. We give such products a second chance so that they don't end up in landfill. Thanks to the donation system and partnerships with various non-profit organizations, we donate them to people in need, sheltered workshops or community centres. This way we can donate 100% of unsaleable goods.